Support for Your Free SSL Certificates and Other SSL Certificates: RapidSSL

International

SSL digital certificates sales live chat.

sales@rapidssl.com

| | | | | | | |

Refund Policy

Root Certificates

Technical Support

NEW! Welcome to our new Knowledge Center, which includes certificate installation questions and answers to other technical questions.

RapidSSL
	RapidSSL Create CSR
	RapidSSL Install
	RapidSSL Site Seal

FreeSSL
	FreeSSL Create CSR
	FreeSSL Install
	FreeSSL Site Seal

Pro Level
	Pro Level Create CSR
	Pro Level Install
	Pro Level Site Seal

TECHNICAL RESOURCES

	Step by step guide to receiving your SSL certificate
	Commercial and general SSL related questions FAQ
	Technical issues and enrollment issues FAQ
	Product Selection Wizard
	Browser and Server compatibility listings
	Self Service Reissuance

When purchasing a SSL Certificate from RapidSSL.com you will go through 4 simple steps. Use the below steps for further information about each step.

Step 1
Create CSR on your web server
	RapidSSL
	FreeSSL
	Pro Level SSL

Step 2
Complete Online Enrollment
	Follow step by step enrollment guide

Step 3
Install your SSL Certificate
	RapidSSL
	FreeSSL
	Pro Level SSL

Step 4
Display Your Site Seal
	RapidSSL
	FreeSSL
	Pro Level SSL

Click here if you are experiencing any problems in completing your application.

Please note that on 27th June 2005 RapidSSL.com renamed StarterSSL to RapidSSL and ChainedSSL Wildcard to RapidSSL Wildcard. For previous versions of the CPS and root certificates, please click here.

COMMON QUESTIONS

	What is a RapidSSL Certificate?
	What is a FreeSSL Certificate?
	Can I secure multiple subdomains with a single Certificate?
	What do I need to enroll for an SSL Certificate for my webserver?
	The enrollment form says my CSR is invalid
	I have not received any emails from you since enrolling
	My browser informs me of errors when I browse to the secure part of my site

Lost your private key? Use our Self-Service Reissuance
If you have reissue insurance you may have an unlimited amount of reissues during the certificate lifetime.

• Click here if you purchased Reissue Insurance during enrollment
• Click here to purchase Reissue Insurance for a small fee now

You will need to generate a new CSR to have your certificate reissued, however to qualify for reissuance, all existing core certificate details must remain the same (including fully qualified domain name).

Contact our SSL technical support team

In the US:

Sales
sales@rapidssl.com

Order Processing
Email Form

Technical Support
Email Form
Submit a case

Office hours:
Monday through Friday, 9am to 5pm EST

In Europe:

Sales
sales@rapidssl.com

Order Processing
Email Form

Technical Support
Email Form

Office hours:
Monday through Friday, 9am to 5pm GMT